Last updated: March 24, 2026
Privacy Policy
SparkleWorks Cleaning Services (“SparkleWorks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, communicate with us by phone or email, or engage our cleaning services in the Chicago, Illinois area.
1. Information we collect
We may collect the following categories of information, depending on how you interact with us:
- Contact and account information: Name, phone number, email address, property or service address, and similar details you provide when requesting a quote, scheduling service, or communicating with us.
- Service-related information: Access instructions, preferences, scheduling notes, and other information reasonably needed to perform cleaning services safely and effectively.
- Payment information: If you pay by card or other electronic means, payment details may be processed by our payment partners; we do not store full card numbers on our servers.
- Website and technical data: IP address, browser type, device information, and general usage data collected through cookies or similar technologies, where applicable.
2. How we use information
We use the information we collect to:
- Provide, schedule, and improve our cleaning services;
- Communicate with you about appointments, quotes, and service updates;
- Respond to inquiries and provide customer support;
- Maintain safety, security, and compliance with legal obligations;
- Analyze and improve our website and operations in aggregated or de-identified form where appropriate.
3. How we share information
We do not sell your personal information. We may share information with:
- Service providers who assist us (for example, payment processing, scheduling tools, or IT services), subject to confidentiality and use limitations;
- Professional advisors such as insurers or attorneys when reasonably necessary;
- Authorities when required by law, legal process, or to protect the rights, safety, or property of our clients, team, or the public.
4. Data retention
We retain information for as long as necessary to provide services, meet legal, tax, or insurance obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and applicable law.
5. Security
We use reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
6. Cookies and similar technologies
If our website uses cookies or analytics tools, they may help us understand how visitors use the site and improve performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain uses. To exercise these rights or ask questions, contact us using the information below. We may need to verify your request as permitted by law.
8. Children’s privacy
Our services and website are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of our services or website after changes constitutes your acknowledgment of the revised policy, to the extent permitted by law.
10. Contact us
If you have questions about this Privacy Policy or our practices, contact SparkleWorks Cleaning Services:
- Email: Garrett_taliaferro@yahoo.com
- Phone: (773) 555-0198
- Service area: Chicago, Illinois and surrounding neighborhoods
This policy is provided for general informational purposes and does not constitute legal advice. For specific legal questions, consult a qualified attorney.